Policies

FM PRODUCTS Terms and Conditions

CONDITIONS OF USE

Use of the FM-PRODUCTS website constitutes agreement to our terms of use. We encourage you to review the following information carefully.

TRADEMARKS

FM-PRODUCTS, INC and other marks indicated on our site are trademarks owned exclusively by FM-PRODUCTS. The use of these trademarks and trade dress is prohibited if used in connection with the sale of any product that is not FM-PRODUCT’s, in any manner that seeks to disparages or discredit FM-PRODUCTS or in any manner that may cause confusion among our customers.

COPYRIGHT

All content on this website is the exclusive property of FM-PRODUCTS aid content includes text, graphics, logos, icons, images, audio and video clips, digital downloads, and software. Our content is protected by United States and international copyright laws and we reserve all rights contained therein. In case of dispute or infringement, we will rigorously defend our rights to this material.

PROTECTING YOUR ACCOUNT

Some portions of this website permit username and passwords to be used. You are responsible for protecting your unique username and password and you agree to be responsible for all activities performed under your user account.

LICENSE AND SITE ACCESS

FM-PRODUCTS INC. grants you (the user) a limited license to access and make personal use of this website. This license does not include the right to download any material (other than routine page caching), modify any material, or any portion thereof, without the express written consent of FM-PRODUCTS. This license excludes the download or collection of logos, product descriptions, pricing, text, graphics, audio and video clips, and/or copying account information. This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without express written permission of FM-PRODUCTS. You are prohibited from using meta tags or any other hidden text utilizing FM-PRODUCT’s name or trademarks without the express written consent of FM-PRODUCTS. Any unauthorized use of this websites voids the limited license granted by FM-PRODUCTS.

CONTENT SUBMITTED BY SITE USERS

If you do post content to this site or otherwise submit material (including, but not limited to, photographs and testimonials), you grant FM-PRODUCTS and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. By your submission you represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify FM-PRODUCTS  or its affiliates for all claims resulting from content you supply. FM-PRODUCTS reserves the right to remove any content at our sole discretion.

LIMITATION OF LIABILITY

This site is provided by FM-PRODUCTS on an “as is” and “as available” basis. FM-PRODUCTS makes no warranties, either expressed or implied, as to the operation of the site or the content contained therein. You expressly agree that your use of WWW.FM-PRODUCTS.COM is at your own risk.
FM-PRODUCTS cannot warrant that this site, our servers, or email communications affiliated with the use of this website, are free from viruses. FM-PRODUCTS will not be responsible for any damages of any kind resulting from use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

REDEMPTION OF FREE PRODUCT AND COUPON OFFERS

From time to time, FM-PRODUCTS offers its clients special offers and discount codes to be used in conjunction with this website. These offers are frequently disseminated via this website and through email to those who have registered for our email database. They are sometimes posted on our home page WWW.FM-PRODUCTS.COM or announced via other means of communication in conjunction with the promotion of the FM-PRODUCTS product collection, including radio and TV broadcasts, internet forums and various online websites.

We encourage our clients to redeem these special offers, but we respectfully ask that you not exploit them. FM-PRODUCTS at our sole discretion, will determine if all purchasing criteria has been met to qualify for stated discount or free product. If you successfully circumvent the software safeguards of this website in order to receive several free products with your order, then we will (at our sole discretion) remove any extraneous free product from your order or cancel the order in its entirety. You will be informed of any order changes via the phone number or email address listed with your order. Please, play fair…

APPLICABLE LAW

By visiting  WWW.FM-PRODUCTS.COM, you agree that the laws of the state of IDAHO, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and FM-PRODUCTS, INC.

FIREARMS RESTRICTION

FM-PRODUCTS INC adheres to all State and Federal laws Regarding the sale of  Advanced Personal Protection Specialists products to people in those states if restrictions apply.

CHANGES IN POLICY

FM-PRODUCTS reserves the right to modify, alter, delete and update these policies at any time we see fit. Such alterations do not nullify our rights if infringements or breaches occurred under a previous version of these conditions.

FM-PRODUCTS Privacy Policy

Privacy Policy
FM-PRODUCTS and its subsidiary FM-PRODUCTS is committed to protecting your privacy. This Statement of Privacy applies to FM-PRODUCTS Web site and governs data collection and usage at all FM-PRODUCTS sites and services; it does not apply to other online or offline sites, products or services. Please read the FM-PRODUCTS Statement of Privacy. FM-PRODUCTS is a general audience web site, intended for users of all ages. Personal information of all users is collected, used and disclosed as described in this Statement of Privacy.

Collection of your Personal Information

As an E-commerce Web site, FM-PRODUCTS collects personal information, such as your e-mail address, name, home or work address or telephone number. Information collected by FM-PRODUCTS issued solely for the purpose of billing and shipping your online purchases. FM-PRODUCTS does not collect any information about your computer hardware and software.

FM-PRODUCTS encourages you to review the privacy statements of Web sites you choose to link to from FM-PRODUCTS so that you can understand how those Web sites collect, use and share your information. We are not responsible for the privacy statements or other content on Web sites outside of the FM-PRODUCTS Web site.

Use of your Personal Information

FM-PRODUCTS and its operational service partners collect and use your personal information to process product orders and deliver the products requested. It is possible that FM-PRODUCTS may also use personal information to inform you of other products or services available from FM-PRODUCTS and its affiliates. FM-PRODUCTS may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

FM-PRODUCTS does not sell, rent or lease its customer lists to third parties. FM-PRODUCTS may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your personal information (e-mail, name, address, telephone number) is not transferred to the third party.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose.

FM-PRODUCTS does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

FM-PRODUCTS may access and/or disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on FM-PRODUCTS or the site; (b) protect and defend the rights or property of FM-PRODUCTS including its Web site; or (c) act under exigent circumstances to protect the personal safety of users of FM-PRODUCTS or the public.

Personal information collected on this site may be stored and processed in the United States or any other country in which FM-PRODUCTS or its affiliates, subsidiaries or agents maintain facilities, and by using this site, you consent to any such transfer of information outside of your country. FM-PRODUCTS abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union.

  Control your Personal Information

FM-PRODUCTS offers its customers choices for the collection, use and sharing of personal information. You may go notify us of your preferences by emailing support@fm-products.com. Please be sure to provide complete account information so we can identify you in our records.

You may also stop the delivery of future promotional e-mail from FM-PRODUCTS by responding directly to any email you receive with a request to remove you from the mailing list.

Our Commitment to Your Security
In order to use some of the features of this Site, you may be required to create an account with us. For your protection, this account will only be accessible by means of a password or similar security measure. If you believe that your password or email address has been compromised, you should change your account with us immediately. If you forget your password, follow the instructions on the login page.

Security of your Personal Information

FM-PRODUCTS is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access that are located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we use a secure payment gateway so your information is protected.

In order to use some of the features of this Site, you may be required to create an account with us. For your protection, this account will only be accessible by means of a password or similar security measure. If you believe that your password or email address has been compromised, you should change your account with us immediately. If you forget your password, follow the instructions on the login page.

Types of Information Collected
At this Web site, we may collect both personally identifiable information and non-personal information from you.

  1.  Personally identifiable information. You don’t have to provide us with your personally identifiable information (such as your name, address, telephone number, email address, etc.) in order to read most of what’s posted on this Site. We may, however, collect personally identifiable information about you when you submit comments in response to one of our stories, sign up to receive information from us, open an account with us, submit a letter to the [editor / station] through the Site, enter a contest, respond to a survey, make a forum submission, email us, purchase something through the Site, or at times in which we alert you that you must submit personally identifiable information. Without this information, we would not be able to respond to your inquiries, entries and requests. Please also note that any features of the Site, such as ads and blogs, may be operated by third parties. These third parties may also obtain personally identifiable information from you in order to use their services. Please check their privacy policies for information about their privacy practices. In some cases these third parties may provide your personally identifiable information to FM-PRODUCTS.
  2. Non-personal information. Non-personal information, such as which pages on the Site are accessed, what information is downloaded, what type of browser and operating system are being used, which Internet service provider is being used, and other information of this general type may be collected about visitors to the Site. This information does not allow us to personally identify the Site visitor. By collecting this information we learn how best to develop our Web site to meet the needs and desires of our visitors.

Methods of Information Collection
Personally identifiable information is collected when submitted by you,  such as when you sign up for an account with us or when you send us an email. Personally identifiable information may also be collected when you include it as part of a comment, letter, forum submission or blog entry that you submit to us. Your personally identifiable information may be collected by third party service providers and then provided to FM-PRODUCTS by the third party. Non-personal information may be collected via “cookies” (small text files placed on your computer’s hard drive), “web beacons” or other technology.

How We Use Your Information
1. Personally identifiable information. If you sign up for an account with us (which is required in order to make certain submissions), then we may use your personally identifiable information to maintain your account and to correspond with you. We may also use it to send you materials that we think would be of interest to you. We may also provide your personally identifiable information to advertisers or others. If you enter one of our contests, then we may use your personally identifiable information for purposes of the contest (such as to notify you if you win) and/or in accordance with the contest rules. We may also provide your personally identifiable information to the sponsor(s) of the contest, publish information concerning the winner of the contest, and/or for any other lawful purposes. If you email us, submit a letter to us, or ask to be placed on a mailing list that we maintain, then we may contact you and send information to you. If you register to purchase merchandise through this Web site, then we may use your personally identifiable information to maintain your account and/or process your order. If we receive your personally identifiable information from a third party service provider, then we may use the information to contact you and to assist in performing the service for which you have registered with the third party. In addition to the uses listed above, we may use your personally identifiable information to improve our marketing and promotional efforts, as part of a statistical Web site usage analysis, and/or to improve the features and content of this Web site. We may also use your personally identifiable information to assist in delivery of content that is customized to your interests. We do not collect personally identifiable information on an automatic basis, but we may combine non-personal information (which may be automatically collected) with your previously submitted personally identifiable information. We may also use your personally identifiable information as set forth elsewhere in this Privacy Statement.

  1. Non-personal information. We may use your non-personal information to improve our marketing and promotional efforts, as part of a statistical Web site usage analysis, to improve the features and content of this Web site, and/or for other purposes to assist our business. We may share such information with advertisers and other third parties, typically in the aggregate. We may also use your non-personal information as set forth elsewhere in this Privacy Statement.
  2. Links from the Site to advertisers and other third parties. Please be aware that FM-PRODUCTS any advertisers, business partners, sponsors, service providers and other third parties accessible through the Site (such as via links from this Site and/or framed on this Site) may have their own privacy practices. FM-PRODUCTS is not responsible for any actions or policies of such third parties. You should check the applicable privacy policies of the third parties when providing information to them. These third parties may provide the personally identifiable information that they collect to FM-PRODUCTS and may also use the information in accordance with their own privacy practices. Financial institutions, such as those which process credit card orders, are subject to federal privacy laws.
  3. Other third parties. During the course of its business, FM-PRODUCTS uses third party service providers, such as lawyers and accountants, to perform a variety of functions. In some instances, FM-PRODUCTS may need to provide personal and/or non-personal information about you to such third parties. However, all third party service providers which are not linked from the Site are prohibited from using your personally identifiable information for any purpose other than for which they were selected to work with FM-PRODUCTS.
  4. Public forum. If you submit a comment, personal ad, email, blog entry, forum entry, or similar submission, the information in your submission may be published to the general public. Please exercise caution when making such submissions. Please note that most such submissions are not reviewed prior to publication. We will not be responsible to read, respond to, or perform in accordance with any requests for privacy or confidentiality that are included with the submission or at any time.
  5. Other uses. In addition to the uses set forth elsewhere in this Privacy Statement, FM-PRODUCTS may use or disclose personal or non-personal information: (i) in cases where we believe in good faith that it is necessary to prevent a crime, an injury or financial loss to ourselves or to third parties; (ii) to protect against misuse or unauthorized use of this Site (including violation of the Terms of Use); (iii) pursuant to a court order, warrant, subpoena, discovery request, or as required by law; (iv) in conjunction with the sale or offering for sale of some or all of FM-PRODUCTS Global SICC.COM; (v) in the event of FM-PRODUCTS bankruptcy, assignment for the benefit of creditors, or similar financial circumstances; and/or (vi) when you have been made aware of the possibility of use or disclosure of the information at or prior to the time of collection.

Changes to this Statement

FM-PRODUCTS and its subsidiary FM-PRODUCTS will occasionally update this Statement of Privacy to reflect company and customer feedback. If there are material changes to this Statement or in how FM-PRODUCTS will use your personal information, FM-PRODUCTS will prominently post such changes prior to implementing the change. FM-PRODUCTS encourages you to periodically review this Statement to be informed of how FM-PRODUCTS is protecting your information.

This Privacy Statement may be changed from time to time, so we encourage you to check back with every visit to the Site. If you do not agree to one or more of the changes, you may choose to “opt out,” using the procedures set forth above. Once the change has been made, all information collected by the Site before or after the change will be subject to the new terms of the Privacy Statement. The current version of this Privacy Statement is effective January 2, 2018.

FM-PRODUCTS Shipping and Returns

Shipping and Returns

RETURNS

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 7 Days of the receipt of the product. If the item is returned in its original condition with tags, we will offer you a refund to your original method of payment. All products must be packed in the original packaging and registration that shipped with the product. An open box fee and restocking fee of $30 will be assessed on any sealed product that is opened or removed from its original packaging.

RETURN SHIPPING (TIPS): We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.